Introduction
Complegal ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered Permanent Disability Rating calculation service.
Information We Collect
We collect information you provide directly, including:
- Account information (name, email address)
- Medical documents and case files you upload
- Employment records and related documentation
- Payment and billing information
- Communications with our support team
How We Use Your Information
We use your information to:
- Provide PDR calculation services
- Process and analyze your uploaded documents
- Manage your account and subscriptions
- Send you important updates and support communications
- Improve our AI models and services
- Comply with legal obligations
HIPAA Compliance
Complegal is designed to be HIPAA compliant. We implement appropriate administrative, physical, and technical safeguards to protect your protected health information (PHI). This includes:
- Encryption of data in transit and at rest
- Access controls and authentication
- Regular security audits and assessments
- Business associate agreements with third-party service providers
- Breach notification procedures
Data Security
We employ industry-standard security measures to protect your information, including:
- Secure socket layer (SSL) encryption
- Secure data centers with 24/7 monitoring
- Regular penetration testing
- Employee training on data privacy and security
Data Retention
We retain your data for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and data at any time, subject to legal retention requirements.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account and data
- Opt out of marketing communications
- File a complaint with regulatory authorities
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@wcpdr.com